At Shani School, we blend a passion for learning with a supportive community spirit. Our approach nurtures every student's potential, preparing them for a world of possibilities.
Shani School is committed to ensuring that our website is accessible to all users, including individuals with disabilities. Our Accessibility Policy outlines the measures we have implemented to make our online content and services accessible to everyone, irrespective of their ability. This policy is a reflection of our dedication to inclusivity and equality in education.
Adhering to WCAG Guidelines
Our website is designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Ongoing Compliance Efforts
We actively work to ensure that all new and updated web content meets these standards, to provide an inclusive digital experience.
Implementing Assistive Technologies
Key features for accessibility on our website include alternative text for images (alt text), screen reader compatibility, keyboard navigation, and transcripts for audiovisual content. These features enable users with disabilities to have a richer experience when interacting with our site.
Design Considerations
The design of our website takes into account color contrast, text size, and layout to ensure that it is easily navigable and readable by all users.
Accessibility Requests
Users who require additional accommodations to access or interact with our website are encouraged to contact us. We have a dedicated process for handling such requests to ensure that we can meet individual needs effectively.
Contact Information for Accessibility Requests
Requests for accommodations can be made via [Shani School Contact Information for Accessibility]. Our team is committed to responding promptly and providing the necessary support.
Commitment to Continuous Improvement
Shani School is committed to continuously improving the accessibility of our website. We conduct regular audits to identify areas for enhancement and implement updates to improve accessibility.
Engagement with Experts
We engage with accessibility experts and incorporate feedback from our community to guide our ongoing improvement efforts.
Purpose
Shani School is unwavering in its commitment to safeguarding the privacy and safety of minors who engage with our website. Recognizing the unique vulnerabilities of children in the digital world, we have established a comprehensive Child Protection Policy. This policy is designed to create a secure and nurturing online environment tailored to the needs and well-being of our young users. Our commitment extends to ensuring that all interactions on our website are conducted in a manner that prioritizes the safety, privacy, and dignity of children, thereby upholding our responsibility as educators and protectors in the digital age.
Data Collection Limitations
Shani School exercises strict limitations on the collection of personal data from minors. We collect such data only when absolutely necessary and primarily for educational purposes or participation in school activities. When collecting data from minors, we ensure compliance with relevant laws by obtaining explicit consent from parents or legal guardians. This consent process is clear, transparent, and easily understandable to ensure that guardians are fully aware of the nature and purpose of data collection.
Data Security Measures
To safeguard the personal data of minors, Shani School has implemented a series of robust security measures. These measures are designed to protect children’s data from any form of unauthorized access, use, or disclosure. We utilize advanced encryption technologies, secure server configurations, and stringent access controls to ensure that data is securely stored and handled. Additionally, our staff are trained in data protection practices, emphasizing the importance of confidentiality and security when handling children's personal information.
Commitment to Ongoing Vigilance
The protection of children’s data is not a one-time effort but an ongoing commitment. Shani School continuously evaluates and updates its data security practices to address emerging threats and technological advancements. Our goal is to remain at the forefront of data security to ensure the utmost safety for our students’ personal information.
Review and Monitoring
Content Appropriateness
Monitoring Process
Safe Interaction Spaces
Online Community Management
Moderation Strategies
Reporting Mechanisms for Inappropriate Content
Availability of Reporting Tools
Responsive Action
Legal Adherence
Commitment to Legal Compliance
Informed by Legislation
Continual Policy Review
Ongoing Policy Evaluation
Engagement with Experts
Shani School is dedicated to maintaining a transparent and responsive communication channel with our community. Our Complaints and Feedback Policy is designed to provide a structured process for users to express their concerns, suggestions, or feedback related to our website and digital services. We view this as an essential part of our continuous improvement efforts.
Accessible Channels
We offer multiple channels for users to submit their complaints or feedback, including email, a dedicated form on our website, and phone contact. These channels are monitored regularly to ensure timely acknowledgment and response.
Clear Process
Upon receiving a complaint or feedback, we follow a clear and standardized process to address and resolve the issue. This includes logging the complaint, reviewing the issue, and communicating the steps taken to address it.
Acknowledgment of Receipt
All complaints and feedback will be acknowledged promptly upon receipt. We aim to provide an initial response and, where possible, a resolution timeline within a specified number of working days.
Resolution Process
We are committed to resolving complaints efficiently and effectively. Users will be kept informed throughout the resolution process, and we will strive to resolve issues in a fair and satisfactory manner.
Protection of User Identity
Users have the option to submit complaints or feedback anonymously. We also ensure the confidentiality of the information and identity of individuals who provide feedback or lodge complaints.
Ongoing Evaluation
All feedback and complaints are evaluated to identify opportunities for improvement. We are committed to learning from our community's insights and integrating these learnings into our practices and policies.
Feedback on Policy Effectiveness
We welcome suggestions on how to improve our Complaints and Feedback Policy and process. This policy will be reviewed regularly to enhance its effectiveness and user-friendliness.
Purpose of the Policy
Shani School is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, or mobile website related or connected to it.
Effective Date
This policy is effective as of November 1 2023, and will be reviewed and updated periodically.
Types of Information Collected:
Personal Identifiable Information (PII)
Non-Personal Information
Use of Information:
Personalizing User Experience
Communication with Parents, Students, and Staff
Internal Record Keeping and Academic Purposes
Ensuring Data Privacy and Security
Commitment Statement
Key Security Measures
Secure Servers
Encrypted Data Transmissions
Restricted Access to Sensitive Information
Ongoing Monitoring and Updates
Data Breach Response Protocol
User Role in Security
Obtaining Consent
Ensuring Informed Consent
Withdrawal of Consent
With whom the information may be shared:
| Third-Party Service Providers | Purpose of Sharing |
|---|---|
| Website Hosting Services | To host and maintain our website infrastructure, ensuring its availability and security. |
| Maintenance and Analysis Services | For the regular upkeep and analytical assessment of our website, to improve user experience and functionality. |
| QXP LMS (Learning Management System) | To facilitate online learning and educational management for our students and staff. |
| Communications Platforms (SMS, WhatsApp, Emails via Google Workspace) | To effectively communicate with parents, students, and staff, ensuring timely and secure transmission of important school information. |
| QuickBooks (Accounting Software) | For managing school financial records and transactions, ensuring accuracy and compliance with financial standards. |
| Government Entities | Purpose of Sharing |
| As Required by Law | To comply with legal obligations, regulations, or in response to lawful requests by public authorities. |
Disclosure Practices
Measures to Protect Information:
SSL Encryption for Data Transmission
Secure Storage of Data
Regular Security Audits and Updates
Data Breach Response Plan
Your Rights Regarding the Use of Your Data:
Right to Access
Right to Update or Delete
Right to Opt-Out of Communications
Right to Withdraw Consent
Exercising Your Rights:
Procedure
Verification
Use of Cookies
Types of Cookies Used
Essential Cookies
Performance and Analytical Cookies
Functional Cookies
Managing Cookies
User Control
How to Manage Cookies
Tracking Technologies
Other Tracking Technologies
Policy Updates
Statement of Change
Notification of Changes
Acknowledgment and Agreement
User Responsibility
Direct Contact
Contact Details
Our Address
Musa Gitau, Lavington, Nairobi, Kenya, 67978For a more immediate response, we recommend contacting us via email or phone.
Our dedicated team is here to assist you and provide clarity on how we manage, use, and protect your personal information. We understand the importance of privacy and are here to support your needs and address any concerns you might have.
Shani School’s Social Media Policy is designed to outline the guidelines for the use and management of our official social media accounts. The policy aims to ensure that our presence on social media platforms is consistent with the school's ethos, values, and educational objectives.
Content Creation
Principles of Posting
When creating content for our social media channels, it's crucial to uphold the principles of respect, informativeness, and relevance. Each post should serve as a positive reflection of Shani School, showcasing our dedication to providing a top-tier educational experience, fostering inclusivity, and engaging positively with our community.
Reflecting School Values
The content shared on our platforms should mirror the core values of Shani School. This includes highlighting our educational achievements, community events, student and staff successes, and other activities that demonstrate our commitment to excellence in education.
Appropriateness and Sensitivity
All content must be appropriate for a diverse audience, including students, parents, staff, and the broader community. It should be sensitive to the cultural and social nuances of our school community and adhere to the highest standards of digital citizenship.
Interaction with Users
Professional Conduct
Interactions on our social media platforms, including responses to comments and direct messages, should always be conducted with professionalism and courtesy. Our responses should embody the supportive and nurturing ethos of Shani School.
Timeliness and Responsiveness
We strive to respond to inquiries, comments, and feedback in a timely manner, acknowledging the importance of communication in building and maintaining community relationships. Our engagement should reflect attentiveness, accuracy, and the helpful nature of our school.
Constructive Dialogue
We encourage constructive dialogue and open communication on our social media channels. However, it is important that these interactions remain respectful and productive, contributing positively to the overall discourse.
Monitoring Comments
Active Moderation Approach
Shani School actively monitors comments and user-generated content on our social media platforms. This is done to ensure that all interactions adhere to our community standards, which prioritize respect, safety, and privacy.
Criteria for Content Removal
Any comments or content that do not meet these standards will be subject to removal. This includes, but is not limited to, spam, offensive or abusive language, and any posts that infringe upon the privacy or safety of our students, staff, or community members.
Focus on Safe Online Environment
Our goal is to maintain a safe and welcoming online environment for all users. We take this responsibility seriously and will act to remove content that could potentially harm or cause discomfort to our community members.
User Engagement
Encouraging Positive Interaction
Shani School encourages active and constructive engagement on our social media platforms. We believe that healthy discussions, feedback, and sharing of perspectives are integral to a vibrant community.
Guidelines for Constructive Dialogue
While we welcome diverse viewpoints, it is imperative that these interactions remain respectful and constructive. We advocate for discussions that contribute positively to our community, enriching the conversation and fostering a spirit of collaborative learning and mutual respect.
Content Review Procedures
Immediate Action on Inappropriate Content
Shani School is committed to maintaining a respectful and safe online environment. Our social media platforms are monitored to identify and promptly remove any content that is deemed inappropriate. This includes content that constitutes harassment, bullying, discrimination, or any other form of misconduct.
Policy on User Behavior
Users responsible for posting inappropriate content may face consequences such as being blocked from our social media channels. We reserve the right to report such behavior to the appropriate platforms to ensure the integrity and safety of our online community.
Incident Response
Handling Severe Misconduct
In cases of severe misconduct, including threats of violence or other serious threats, the response will go beyond the scope of social media moderation. Such instances will be handled in accordance with Shani School’s broader policies, which may involve disciplinary action as per school guidelines.
Escalation to Law Enforcement
If the situation warrants, particularly in cases involving threats to safety or illegal activities, we will not hesitate to escalate the matter to law enforcement authorities. Our top priority is the safety and well-being of our students, staff, and community members, and we will take all necessary steps to protect them.
Brand Consistency
Upholding School Image
Social media is a powerful tool for shaping the public perception of Shani School. It is imperative that our social media accounts reflect and uphold the school's brand and values consistently. Every post, response, and interaction should be aligned with our ethos, showcasing our commitment to educational excellence, inclusivity, and community engagement.
Communicating School's Ethos
The content shared and the manner of engagement on our platforms must consistently communicate the school’s standards, achievements, and educational philosophy. This includes celebrating our diverse community, highlighting academic and extracurricular achievements, and sharing insights into school life that resonate with our core values.
Role of Social Media Managers
Responsibility and Training
The responsibility of managing Shani School’s social media accounts is entrusted to designated staff members who are comprehensively trained to represent the school appropriately. These social media managers are well-versed in the school’s policies, communication strategies, and the overall brand narrative.
Standards of Representation
Social media managers are expected to maintain the highest standards of professionalism and discretion in their roles. They are the custodians of the school's online image and play a crucial role in fostering positive interactions, managing the school's reputation, and ensuring that all content is in line with the school’s mission and vision.
