At Shani School, we blend a passion for learning with a supportive community spirit. Our approach nurtures every student's potential, preparing them for a world of possibilities.

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Shani School Policies

Shani School is committed to ensuring that our website is accessible to all users, including individuals with disabilities. Our Accessibility Policy outlines the measures we have implemented to make our online content and services accessible to everyone, irrespective of their ability. This policy is a reflection of our dedication to inclusivity and equality in education.

Adhering to WCAG Guidelines

Our website is designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Ongoing Compliance Efforts

We actively work to ensure that all new and updated web content meets these standards, to provide an inclusive digital experience.

Implementing Assistive Technologies

Key features for accessibility on our website include alternative text for images (alt text), screen reader compatibility, keyboard navigation, and transcripts for audiovisual content. These features enable users with disabilities to have a richer experience when interacting with our site.

Design Considerations

The design of our website takes into account color contrast, text size, and layout to ensure that it is easily navigable and readable by all users.

Accessibility Requests

Users who require additional accommodations to access or interact with our website are encouraged to contact us. We have a dedicated process for handling such requests to ensure that we can meet individual needs effectively.

Contact Information for Accessibility Requests

Requests for accommodations can be made via [Shani School Contact Information for Accessibility]. Our team is committed to responding promptly and providing the necessary support.

Commitment to Continuous Improvement

Shani School is committed to continuously improving the accessibility of our website. We conduct regular audits to identify areas for enhancement and implement updates to improve accessibility.

Engagement with Experts

We engage with accessibility experts and incorporate feedback from our community to guide our ongoing improvement efforts.


Shani School is unwavering in its commitment to safeguarding the privacy and safety of minors who engage with our website. Recognizing the unique vulnerabilities of children in the digital world, we have established a comprehensive Child Protection Policy. This policy is designed to create a secure and nurturing online environment tailored to the needs and well-being of our young users. Our commitment extends to ensuring that all interactions on our website are conducted in a manner that prioritizes the safety, privacy, and dignity of children, thereby upholding our responsibility as educators and protectors in the digital age.

Data Collection Limitations

Shani School exercises strict limitations on the collection of personal data from minors. We collect such data only when absolutely necessary and primarily for educational purposes or participation in school activities. When collecting data from minors, we ensure compliance with relevant laws by obtaining explicit consent from parents or legal guardians. This consent process is clear, transparent, and easily understandable to ensure that guardians are fully aware of the nature and purpose of data collection.

Data Security Measures

To safeguard the personal data of minors, Shani School has implemented a series of robust security measures. These measures are designed to protect children’s data from any form of unauthorized access, use, or disclosure. We utilize advanced encryption technologies, secure server configurations, and stringent access controls to ensure that data is securely stored and handled. Additionally, our staff are trained in data protection practices, emphasizing the importance of confidentiality and security when handling children's personal information.

Commitment to Ongoing Vigilance

The protection of children’s data is not a one-time effort but an ongoing commitment. Shani School continuously evaluates and updates its data security practices to address emerging threats and technological advancements. Our goal is to remain at the forefront of data security to ensure the utmost safety for our students’ personal information.

Review and Monitoring

Content Appropriateness

  • Shani School takes proactive measures to ensure that all content on our website, including text, images, videos, and any user-generated content, is suitable and safe for children. Our dedicated team regularly reviews the website to ensure that the content adheres to our high standards of appropriateness, educational value, and age-sensitivity.

Monitoring Process

  • This continuous monitoring process includes checking for any potentially offensive or harmful material and ensuring that the content aligns with our educational goals and values. Our review process is thorough and seeks to create a positive and enriching online experience for all users, especially minors.

Safe Interaction Spaces

Online Community Management

  • Online spaces for interaction on our website, such as forums, blogs, and comment sections, are closely monitored to ensure they remain safe and respectful environments. We are committed to maintaining these spaces as safe zones where minors can interact, learn, and express themselves without exposure to harmful or inappropriate content.

Moderation Strategies

  • Our moderation team oversees these interactive spaces to prevent any form of bullying, harassment, or inappropriate language. We encourage constructive and respectful dialogue and quickly address any issues that may arise to safeguard the well-being of our young users.

Reporting Mechanisms for Inappropriate Content

Availability of Reporting Tools

  • Shani School provides accessible reporting mechanisms for users to report any inappropriate content, behavior, or concerns regarding the safety of minors on our website. These tools are easy to use and are prominently placed on the website for quick access.

Responsive Action

  • We ensure prompt response to any reports of inappropriate content. Our team takes immediate action to review and address the reported issues, ensuring the continued safety and integrity of our online spaces.

Legal Adherence

Commitment to Legal Compliance

  • Shani School is steadfast in its adherence to both national and international legal standards regarding child protection online. This commitment extends to all aspects of our digital presence, particularly in relation to the collection, use, and protection of minors' data. Our practices are aligned with prevailing data protection and privacy laws, ensuring that we provide a secure and legally compliant online environment for children.

Informed by Legislation

  • Our website and digital services are designed and managed in accordance with laws such as [insert relevant national laws] and international standards like the GDPR (General Data Protection Regulation), which provide frameworks for the protection of minors' personal information online.

Continual Policy Review

Ongoing Policy Evaluation

  • Recognizing that legal standards and best practices in digital safety are continually evolving, Shani School is committed to regular reviews and updates of our Child Protection Policy. This continuous improvement approach ensures that our policies remain current, effective, and fully compliant with legal requirements.

Engagement with Experts

  • To aid in our policy review process, we engage with legal experts, cybersecurity professionals, and child welfare advocates. This collaborative approach helps us to stay informed about emerging risks, technological advancements, and shifts in legal frameworks related to child protection online.

Shani School is dedicated to maintaining a transparent and responsive communication channel with our community. Our Complaints and Feedback Policy is designed to provide a structured process for users to express their concerns, suggestions, or feedback related to our website and digital services. We view this as an essential part of our continuous improvement efforts.

Accessible Channels

We offer multiple channels for users to submit their complaints or feedback, including email, a dedicated form on our website, and phone contact. These channels are monitored regularly to ensure timely acknowledgment and response.

Clear Process

Upon receiving a complaint or feedback, we follow a clear and standardized process to address and resolve the issue. This includes logging the complaint, reviewing the issue, and communicating the steps taken to address it.

Acknowledgment of Receipt

All complaints and feedback will be acknowledged promptly upon receipt. We aim to provide an initial response and, where possible, a resolution timeline within a specified number of working days.

Resolution Process

We are committed to resolving complaints efficiently and effectively. Users will be kept informed throughout the resolution process, and we will strive to resolve issues in a fair and satisfactory manner.

Protection of User Identity

Users have the option to submit complaints or feedback anonymously. We also ensure the confidentiality of the information and identity of individuals who provide feedback or lodge complaints.

Ongoing Evaluation

All feedback and complaints are evaluated to identify opportunities for improvement. We are committed to learning from our community's insights and integrating these learnings into our practices and policies.

Feedback on Policy Effectiveness

We welcome suggestions on how to improve our Complaints and Feedback Policy and process. This policy will be reviewed regularly to enhance its effectiveness and user-friendliness.

Purpose of the Policy

Shani School is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, or mobile website related or connected to it.

Effective Date

This policy is effective as of November 1 2023, and will be reviewed and updated periodically.

Types of Information Collected:

Personal Identifiable Information (PII)

  • Collected when users voluntarily submit through forms for admissions, inquiries, newsletters, etc.
  • Includes names, physical addresses, email addresses, phone numbers, and potentially date of birth or academic records.

Non-Personal Information

  • Automatically collected when users visit our website.
  • Includes information such as browser type, device type, operating system, IP address, pages viewed, and time spent on pages.

Use of Information:

Personalizing User Experience

  • Using both types of information to tailor the website experience. For example, remembering user preferences and settings, or presenting relevant information based on past interactions.

Communication with Parents, Students, and Staff

  • Utilizing contact information for essential communications such as school updates, event notifications, and important announcements.
  • Sending targeted information and updates relevant to specific user groups.

Internal Record Keeping and Academic Purposes

  • PII is used for enrollment processes, academic tracking, and to provide personalized educational support.
  • Analyzing non-personal information to improve website functionality and user experience.

Ensuring Data Privacy and Security

Commitment Statement

  • Shani School is dedicated to protecting the privacy and security of the personal information entrusted to us. We recognize the importance of safeguarding this data and have implemented robust measures to ensure its security.

Key Security Measures

Secure Servers

  • All personal data collected through our website is stored on secure servers. These servers are equipped with advanced security technologies and protocols to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Encrypted Data Transmissions

  • We utilize encryption technology, such as SSL (Secure Sockets Layer), for all data transmitted to and from our website. This ensures that your data is secure during transmission over the internet.

Restricted Access to Sensitive Information

  • Access to your personal information is strictly limited to authorized Shani School personnel who require the information to perform their job functions. These individuals are bound by confidentiality agreements and are trained in data privacy and security practices.

Ongoing Monitoring and Updates

  • Our security measures are continuously monitored and updated to address new and emerging security threats. We conduct regular security assessments and audits to ensure the effectiveness of our security practices.

Data Breach Response Protocol

  • In the unlikely event of a data breach, we have a comprehensive response plan in place. This plan includes promptly notifying affected individuals and relevant authorities, as required by law, and taking immediate steps to contain and remediate the breach.

User Role in Security

  • We also encourage our users to contribute to the security of their data. This includes using strong passwords, keeping login credentials confidential, and being aware of phishing and other online threats.

Obtaining Consent

  • At Shani School, we take your privacy rights seriously and adhere to the principles of informed consent for data collection. Consent to collect personal information is obtained explicitly when you provide your details via forms on our website. This includes situations such as registering for newsletters, submitting inquiries, or participating in online programs and activities.
  • For children under the age of 18, which is the age of digital consent as per Kenyan law, we require parental consent before collecting any personal data from the child. This approach is aligned with our commitment to protecting the privacy and safety of minors who interact with our online platforms.

Ensuring Informed Consent

  • When collecting personal data, we provide clear information about the purpose of data collection and how the data will be used.
  • Users are required to actively check or fill in consent boxes to ensure they understand and agree to the data collection and usage.

Withdrawal of Consent

  • You have the right to withdraw your consent at any time. If you wish to revoke consent for the use of your personal data, please contact us at Upon receiving your request, we will stop processing your data and, where applicable, remove it from our records.

With whom the information may be shared:

Third-Party Service Providers Purpose of Sharing
Website Hosting Services To host and maintain our website infrastructure, ensuring its availability and security.
Maintenance and Analysis Services For the regular upkeep and analytical assessment of our website, to improve user experience and functionality.
QXP LMS (Learning Management System) To facilitate online learning and educational management for our students and staff.
Communications Platforms (SMS, WhatsApp, Emails via Google Workspace) To effectively communicate with parents, students, and staff, ensuring timely and secure transmission of important school information.
QuickBooks (Accounting Software) For managing school financial records and transactions, ensuring accuracy and compliance with financial standards.
Government Entities Purpose of Sharing
As Required by Law To comply with legal obligations, regulations, or in response to lawful requests by public authorities.

Disclosure Practices

  • Shani School is committed to maintaining the trust and confidence of our community in handling personal data. Information collected through our website and services will not be shared with third parties for marketing purposes. Disclosures of personal data will be strictly limited to the purposes listed in the table above or as required by law. We ensure that all data sharing aligns with our privacy policy and is conducted under strict confidentiality agreements.

Measures to Protect Information:

SSL Encryption for Data Transmission

  • Shani School employs SSL (Secure Sockets Layer) encryption technology for all data transmitted to and from our website. This ensures that any personal information provided online, such as through forms or during login, is encrypted and protected from interception.

Secure Storage of Data

  • All personal data collected is securely stored within our protected systems. We implement robust security measures to safeguard data from unauthorized access, alteration, disclosure, or destruction.
  • Access to sensitive data is strictly limited to authorized personnel only. These individuals are bound by confidentiality obligations and are trained to handle data securely.

Regular Security Audits and Updates

  • We conduct regular security audits to assess and improve our data protection measures. This includes updating our security protocols and systems in line with the latest technological advancements and best practices in data security.

Data Breach Response Plan

  • In the unlikely event of a data breach, Shani School has a response plan in place to quickly address and mitigate any potential harm. This plan includes notifying affected individuals and relevant authorities as required by law, and taking immediate steps to secure our systems.

Your Rights Regarding the Use of Your Data:

Right to Access

  • As a user of our website and services, you have the right to request access to the personal data that Shani School holds about you. This includes the right to be informed about the nature of the data collected, how it is used, and to whom it is disclosed.

Right to Update or Delete

  • You can request corrections or updates to your personal data if you believe it is inaccurate or incomplete. Additionally, you have the right to request the deletion of your personal data from our systems, except where we are required to retain it for legal or regulatory reasons.

Right to Opt-Out of Communications

  • You have the option to opt-out of receiving future communications from Shani School, such as newsletters, announcements, or marketing materials. This can be done by using the unsubscribe options provided in our communications or by contacting us directly.

Right to Withdraw Consent

  • At any point, you have the right to withdraw your consent for the processing of your personal data. Upon receiving such a request, Shani School will cease processing your data for the purposes you originally consented to, unless there are other legal grounds for its continued processing.

Exercising Your Rights:


  • To exercise any of these rights, please contact Shani School at We will respond to your request in accordance with applicable data protection laws and within a reasonable timeframe.


  • To protect your privacy and security, we may take steps to verify your identity before complying with the request.

Use of Cookies

  • Shani School's website utilizes 'cookies' to enhance and personalize your user experience. Cookies are small files placed on your device that help us understand how you interact with our site and enable us to remember your preferences for future visits.

Types of Cookies Used

Essential Cookies

  • These cookies are necessary for the website to function properly. They include, for example, cookies that enable you to log into secure areas of our website.

Performance and Analytical Cookies

  • These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works.

Functional Cookies

  • These cookies are used to recognize you when you return to our website. They enable us to personalize our content for you and remember your preferences.

Managing Cookies

User Control

  • Users have the option to manage cookie preferences. Most web browsers allow you to refuse cookies or to delete cookies already stored on your device. However, if you choose to block or delete cookies, certain features of our website may not operate as intended.

How to Manage Cookies

  • For detailed instructions on how to manage cookies, please refer to your web browser's help menu. Each browser has a different procedure for managing and configuring cookies.

Tracking Technologies

Other Tracking Technologies

  • In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to collect information about your interaction with our website and services. These technologies help us analyze trends, administer the site, and gather demographic information about our user base as a whole.

Policy Updates

Statement of Change

  • Shani School recognizes that privacy practices evolve over time. As a result, this Privacy Policy is subject to change. We are committed to maintaining transparency and compliance with best practices in data protection and privacy.

Notification of Changes

  • We will inform you of any changes to this Privacy Policy by posting the updated policy on this page. The date the policy was last revised will be indicated at the top of the page. We encourage you to periodically review this policy for the latest information on our privacy practices.

Acknowledgment and Agreement

  • Your continued use of our website after any modifications to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the modified policy. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website's home page.

User Responsibility

  • It is your responsibility to ensure that you are aware of the current privacy practices of Shani School. We advise you to regularly check this page for any updates or changes to our Privacy Policy.

Direct Contact

  • If you have any questions or concerns regarding this Privacy Policy, or about the way Shani School handles your personal data, we encourage you to reach out to us. We are committed to addressing your queries and ensuring that your privacy concerns are resolved.

For a more immediate response, we recommend contacting us via email or phone.
Our dedicated team is here to assist you and provide clarity on how we manage, use, and protect your personal information. We understand the importance of privacy and are here to support your needs and address any concerns you might have.

Shani School’s Social Media Policy is designed to outline the guidelines for the use and management of our official social media accounts. The policy aims to ensure that our presence on social media platforms is consistent with the school's ethos, values, and educational objectives.

Content Creation

Principles of Posting

When creating content for our social media channels, it's crucial to uphold the principles of respect, informativeness, and relevance. Each post should serve as a positive reflection of Shani School, showcasing our dedication to providing a top-tier educational experience, fostering inclusivity, and engaging positively with our community.

Reflecting School Values

The content shared on our platforms should mirror the core values of Shani School. This includes highlighting our educational achievements, community events, student and staff successes, and other activities that demonstrate our commitment to excellence in education.

Appropriateness and Sensitivity

All content must be appropriate for a diverse audience, including students, parents, staff, and the broader community. It should be sensitive to the cultural and social nuances of our school community and adhere to the highest standards of digital citizenship.

Interaction with Users

Professional Conduct

Interactions on our social media platforms, including responses to comments and direct messages, should always be conducted with professionalism and courtesy. Our responses should embody the supportive and nurturing ethos of Shani School.

Timeliness and Responsiveness

We strive to respond to inquiries, comments, and feedback in a timely manner, acknowledging the importance of communication in building and maintaining community relationships. Our engagement should reflect attentiveness, accuracy, and the helpful nature of our school.

Constructive Dialogue

We encourage constructive dialogue and open communication on our social media channels. However, it is important that these interactions remain respectful and productive, contributing positively to the overall discourse.

Monitoring Comments

Active Moderation Approach

Shani School actively monitors comments and user-generated content on our social media platforms. This is done to ensure that all interactions adhere to our community standards, which prioritize respect, safety, and privacy.

Criteria for Content Removal

Any comments or content that do not meet these standards will be subject to removal. This includes, but is not limited to, spam, offensive or abusive language, and any posts that infringe upon the privacy or safety of our students, staff, or community members.

Focus on Safe Online Environment

Our goal is to maintain a safe and welcoming online environment for all users. We take this responsibility seriously and will act to remove content that could potentially harm or cause discomfort to our community members.

User Engagement

Encouraging Positive Interaction

Shani School encourages active and constructive engagement on our social media platforms. We believe that healthy discussions, feedback, and sharing of perspectives are integral to a vibrant community.

Guidelines for Constructive Dialogue

While we welcome diverse viewpoints, it is imperative that these interactions remain respectful and constructive. We advocate for discussions that contribute positively to our community, enriching the conversation and fostering a spirit of collaborative learning and mutual respect.

Content Review Procedures

Immediate Action on Inappropriate Content

Shani School is committed to maintaining a respectful and safe online environment. Our social media platforms are monitored to identify and promptly remove any content that is deemed inappropriate. This includes content that constitutes harassment, bullying, discrimination, or any other form of misconduct.

Policy on User Behavior

Users responsible for posting inappropriate content may face consequences such as being blocked from our social media channels. We reserve the right to report such behavior to the appropriate platforms to ensure the integrity and safety of our online community.

Incident Response

Handling Severe Misconduct

In cases of severe misconduct, including threats of violence or other serious threats, the response will go beyond the scope of social media moderation. Such instances will be handled in accordance with Shani School’s broader policies, which may involve disciplinary action as per school guidelines.

Escalation to Law Enforcement

If the situation warrants, particularly in cases involving threats to safety or illegal activities, we will not hesitate to escalate the matter to law enforcement authorities. Our top priority is the safety and well-being of our students, staff, and community members, and we will take all necessary steps to protect them.

Brand Consistency

Upholding School Image

Social media is a powerful tool for shaping the public perception of Shani School. It is imperative that our social media accounts reflect and uphold the school's brand and values consistently. Every post, response, and interaction should be aligned with our ethos, showcasing our commitment to educational excellence, inclusivity, and community engagement.

Communicating School's Ethos

The content shared and the manner of engagement on our platforms must consistently communicate the school’s standards, achievements, and educational philosophy. This includes celebrating our diverse community, highlighting academic and extracurricular achievements, and sharing insights into school life that resonate with our core values.

Role of Social Media Managers

Responsibility and Training

The responsibility of managing Shani School’s social media accounts is entrusted to designated staff members who are comprehensively trained to represent the school appropriately. These social media managers are well-versed in the school’s policies, communication strategies, and the overall brand narrative.

Standards of Representation

Social media managers are expected to maintain the highest standards of professionalism and discretion in their roles. They are the custodians of the school's online image and play a crucial role in fostering positive interactions, managing the school's reputation, and ensuring that all content is in line with the school’s mission and vision.